Online Terms of Sale

A. GENERAL ONLINE TERMS OF SALE

STANDARD TERMS AND CONDITIONS FOR THE ONLINE SALE BY WHITE CUBE OF EDITIONS OF ARTWORKS AND OTHER ITEMS

1. INTRODUCTION

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE YOU SUBMIT YOUR ORDER TO US. YOU MAY WISH TO PRINT OR SAVE A COPY OF THEM, TOGETHER WITH YOUR ORDER, FOR FUTURE REFERENCE. This version was last updated on 4 November 2024.

We are White Cube Limited, a company registered in Jersey under registration number 123395. Our business address is 144-152 Bermondsey Street, London, SE1 3TQ. Our registered VAT number is GB982 566 574.
These terms and conditions (the "Terms") apply to the sale to you of goods, including editioned artworks, by White Cube Limited (“White Cube”/”us”) via our website shop (the “Online Shop”).
White Cube sells and is authorised to sell editions as agent to the artist (the “Artist”). Without limiting the ways in which these Terms apply, acceptance of these Terms in store shall be demonstrated by full or partial payment of the price shown on the front of the invoice for the relevant edition (the “Edition”).
These Terms should be read carefully by you. You will be asked to accept these Terms before placing your order. If you do not agree to these Terms, you should not place an order.
White Cube may change these Terms without notice to you in relation to future sales. Please check these Terms every time you wish to order goods from our Online Shop to ensure you understand the terms which will apply at that time.
If you are a consumer, you must be at least 18 years old to order goods from the Online Shop. By accepting these Terms you are confirming that you are no less than 18 years old.
If you are using the Online Shop to purchase goods on behalf of a business, by accepting these Terms you confirm that you have authority to bind such business to a contract with White Cube for the purchase of goods.
Any contract between you and White Cube is subject to your right of cancellation if you are a consumer in the UK (see clause 10 below). References to a "consumer" for these purposes means an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession.
You can contact us by telephoning us on +44 207 036 1515 or in writing. We will endeavour to respond as quickly as possible. If we have to contact you, we will do so by telephone or by writing to you at the email address you provide to us in your order.

2. ORDERS, AVAILABILITY, DESCRIPTION, SPECIFICATION AND PRICING OF GOODS

All orders that you place through the Online Shop will be subject to acceptance in accordance with these Terms.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this email is not an order confirmation or order acceptance from White Cube. We may choose not to accept your order in our discretion for any reason whatsoever without liability to you including, without limitation, unavailability of items, an error in the price, image or product description, or an error in your order. If your credit card is charged for the purchase and White Cube subsequently rejects and/or cancels the order, White Cube will notify you and credit your credit card account for the amount charged or contact you to arrange a suitable refund method should that credit card no longer be valid.
Acceptance of your order and the formation of a contract of sale of the goods between us and you will not take place unless and until: (i) we have sent you an email confirming that the goods have been dispatched; or (ii) in the event that you have elected to collect the goods from our address specified in clause 5.1 below, we have sent you an email confirming that the goods are ready for your collection
The description and specification of the goods you order will be as shown on the Online Shop at the time you place your order. The images of the goods on the Online Shop are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the goods. Goods, including Editions, may vary slightly from those images.
Artwork prices and prices of other items are subject to change over time. The price of an Edition may rise as an editioned artwork begins to sell out.
Subject to 2.7. below, the price of the goods will be the price quoted on the Online Shop at the time your order is made. All prices are quoted in the currency shown in the Online Shop and are exclusive of delivery charges.
Every effort will be made to ensure that prices shown on the Online Shop are accurate at the time you place your order. If an error is found prior to dispatch of the goods, White Cube will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, White Cube will refund you for any sum that has been paid by you or debited from your credit card for the goods and delivery to you.
VAT will apply to sales with delivery addresses in the United Kingdom. The GBP price of the goods shown on the Online Shop is inclusive of VAT (where applicable) at the relevant rate chargeable in the UK at the date of your order. The EUR and USD prices are exclusive of VAT. Where the goods are supplied from the United Kingdom for export such that VAT is not applicable to the sale, any VAT added to the goods will be deducted from the price of the goods upon confirmation of the delivery address at check-out stage and prior to you making payment for the goods.
Where the goods are supplied for export from the country of dispatch, you will be responsible for complying with all applicable laws and regulations governing the importation of the goods into the country of destination and for the payment of any import duties or taxes which are levied on them.

3. PAYMENT

Payment for the goods and delivery charges can be made by any debit or credit card that is shown as acceptable on the Online Shop at the time you place your order.
White Cube uses a third party payment provider for administering payments on its behalf (currently Shopify Payments) and you may be asked to accept third party terms and conditions as a condition to ordering the goods. In such instances, your acceptance of those third party terms and conditions is between you and the relevant third party. Our Privacy Policy (the "Privacy Policy") explains how such third parties will deal with your data. White Cube does not have access to your debit or credit card details upon your purchasing an item from the Online Shop.

4. TITLE AND RISK

You will become the owner of the goods on delivery to the specified address, provided that we have processed and received payment in full for the goods (including all applicable packaging and delivery charges). Where you collect the goods from our address, the title to goods shall pass to you once the goods have been handed over to you in store.
From the time you are in receipt of the goods, risk shall pass to you and you shall be responsible for the risk of loss or damage to the goods. Where appropriate, you should make necessary arrangements to insure the goods.

5. DELIVERY

At the time of placing your order, you may elect to collect goods in person from our address at 144-152 Bermondsey Street, London, SE1 3TQ at a later date. There will be a tick box for you to make this choice at the time of placing your order. For some goods, collection will not be possible, and this will be noted on the product page. If you elect to collect the goods in person, White Cube shall notify you once the goods are ready for collection. If you do not collect the goods within 30 days of White Cube notifying you that the goods are ready for collection, you shall be liable for the costs of storage thereafter until the date of collection. You shall promptly pay such storage costs on receipt of an invoice from White Cube or White Cube’s external client storage provider.
If you choose for goods to be delivered to you, you will be responsible for